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Sign In to PowerSchool Parent Portal

Before you can sign in to PowerSchool Parent Portal, you will need your school's PowerSchool Parent Portal URL, your username, and your password. If you do not have this information or have questions, contact your school.

Note: Do not use someone else’s password or give your password to anyone else.

How to Sign In to PowerSchool Parent Portal

  1. Open your Web browser to your school's PowerSchool Parent Portal URL. The Parent Sign In page appears.
  2. Use the following table to enter information in the Parent Sign In fields:
  3.  

    Field

    Description

    Select Language

    Choose the language in which you want to view the PowerSchool Parent Portal from the pop-up menu.

    Note: If no more than one locale is configured, the pop-up menu does not appear.

    Username

    Enter your username.

    Password

    Enter your password. The characters appear as asterisks (*) to ensure greater security when you sign in.

    If you have forgotten your username or password, you can click Having trouble signing in? For more information, see How to Recover Your Username or How to Recover Your Password.

     
  4. Click Sign In. The start page appears. For more information, see PowerSchool Parent Portal Start Page.

    Notes:

    • If your PowerSchool administrator has issued you a temporary password, you may be asked to reset your password upon first signing in. For more information, see How to Reset Your Password.
    • If your password has expired, you may be asked to reset your password. For more information, see How to Reset Your Password.
    • If you have exceeded the number of sign in attempts allowed, you may become locked out of PowerSchool. If so, contact your school.

Reset Your Password

If your PowerSchool administrator has issued you a temporary password or if your password has expired, use this procedure to reset your password.

Note: This procedure is only available if parent single sign-on is enabled. For more information, see Parent Access Management.

How to Reset Your Password

  1. Sign in to PowerSchool Parent Portal. The Change Your Password page appears.
  2. Use the following table to enter information in the fields:
  3.  

    Field

    Description

    Current Password

    Enter your current password.

    New Password

    Enter a new password. If your school has established password complexity rules, password requirements will display. Enter your password based upon these requirements.

    Note: It is important to select a new password that you will remember. If you forget it, you cannot sign in to PowerSchool Parent Portal without help from your PowerSchool administrator. It is not recommended that you write down your password because an unauthorized user could find it and gain access to PowerSchool. Try to commit your password to memory.

    Re-Enter New Password

    Enter your new password again exactly as you entered it in the above field.

     
  4. Click Enter. The start page appears. For more information, see PowerSchool Parent Portal Start Page.

    Note: If one of the following messages appears, re-enter your password accordingly:

    • Current password is not correct.
    • New password must be at least [number] characters long.
    • New password must contain at least one uppercase and one lowercase letter.
    • New password must contain at least one letter and one number.
    • New password must contain at least one special character.
    • The verification password you enter must match the new password.
    • The password entered was previously used. Please enter a new password.

    The next time you sign in to PowerSchool Parent Portal, use your new password.

Recover Your Password

If you have forgotten your PowerSchool Parent Portal password, you will be unable to sign into the PowerSchool Parent Portal. Use this procedure to recover your password. Once you provide your user name and email address, the system authenticates your information and sends a security token to your email address. Using the security token, you can then sign in to PowerSchool Parent Portal, where you will then be required to change your password. For more information, see How to Reset Your Password.

Note: The security token is only valid for 30 minutes. If it expires before you can reset your password, perform the How to Recover Your Password again.

Note: This procedure is only available if parent single sign-on is enabled. For more information, see Parent Access Management.

How to Recover Your Password

  1. Open your Web browser to your school's PowerSchool Parent Portal URL. The Parent Sign In page appears.
  2. Click Having trouble signing in? The Recover Account Sign In Information page appears.
  3. Click the Forgot Password? tab, if needed.
  4. Use the following table to enter information in the fields:
  5.  

    Field

    Description

    Username

    Enter your username.

    Email Address

    Enter your email address.

     
  6. Click Enter. A confirmation message appears indicating an email has been sent to you with instructions for resetting your password.
  7. Once you have received the email, open the email.
  8. Click the link in the email. The Recover Password page appears.
  9. Use the following table to enter information in the fields:
  10.  

    Field

    Description

    Username

    Enter your username.

    New Password

    Enter a new password. If your school has established password complexity rules, password requirements will display. Enter your password based upon these requirements.

    Note: It is important to select a new password that you will remember. If you forget it, you cannot sign in to PowerSchool Parent Portal without help from your PowerSchool administrator. It is not recommended that you write down your password because an unauthorized user could find it and gain access to PowerSchool. Try to commit your password to memory.

    Confirm New Password

    Enter your new password again exactly as you entered it in the above field.

     
  11. Click Enter. The start page appears. For more information, see PowerSchool Parent Portal Start Page.

Recover Your Username

If you have forgotten your PowerSchool Parent Portal username, you will be unable to sign into the PowerSchool Parent Portal. Use this procedure to recover your current username. Once you provide your email address, your current user name will be sent to your email.

Note: This procedure is only available if parent single sign-on security is enabled. For more information, see Parent Access Management.

How to Recover Your Username

  1. Open your Web browser to your school's PowerSchool Parent Portal URL. The Sign In page appears.
  2. Click Having trouble signing in? The Recover Account Sign In Information page appears.
  3. Click the Forgot Username? tab.
  4. Enter your email address in the first field.
  5. Click Enter. A confirmation message appears indicating an email has been sent to you with your current username.

Create a Parent Account

Use this procedure to create a new parent account. In order to create an account, you must have the Access ID and Password for at least one student enrolled in school. When creating the account, you will need the Access ID and password for each student you want to associate to your parent account. If you do not have this information or have questions, contact your school.

Note: This procedure is only available if parent single sign-on is enabled. For more information, see Parent Access Management.

How to Create a Parent Account

  1. Open your Web browser to your school's PowerSchool Parent Portal URL. The Parent Sign In page appear.
  2. Click Create Account. The Create Parent Account page appears.
  3. Use the following table to enter information in the Create Parent Account section:
  4.  

    Field

    Description

    First Name

    Enter your first name.

    Last Name

    Enter your last name.

    Email

    Enter your email address. The email address you enter is used to send you select information, as well as account recovery notices and account changes confirmations. For more information, see Email Notifications.

    Desired Username

    Enter the username you would like to use when signing in to the PowerSchool Parent Portal. The user name must be unique. If you enter a user name that is already in use, you will be prompted to select or enter another user name.

    Password

    Enter the password you would like to use when signing in to the PowerSchool Parent Portal. If your school has established password complexity rules, password requirements will display. Enter your password based upon these requirements.

    Re-Enter Password

    Enter your password again exactly as you entered it in the above field.

     
  5. Use the following table to enter information in Link Students to Account section:
  6.  

    Field

    Description

    Student Name

    Enter the first and last name of the student you want to add to you account.

    Note: Regardless of the name you enter, the system will populate the name based on the access ID and password for the student.

    Access ID

    Enter the unique access ID for the student.

    Note: If you do not have this information, contact your school.

    Access Password

    Enter the unique access password for the student.

    Note: If you do not have this information, contact your school.

    Relationship

    Indicate how you are related to the student by choosing the appropriate association from the pop-up menu.

     
  7. Click Enter. The Parent Sign In page appears. To continue, see How to Sign In to PowerSchool Parent Portal.

    Note: If one of the following messages appears, re-enter your password accordingly:

    • Current password is not correct.
    • New password must be at least [number] characters long.
    • New password must contain at least one uppercase and one lowercase letter.
    • New password must contain at least one letter and one number.
    • New password must contain at least one special character.
    • The verification password you enter must match the new password.
    • The password entered was previously used. Please enter a new password.

    The next time you sign in to PowerSchool Parent Portal, use your new password.

Session Timeout

If you are not actively working in the PowerSchool Parent Portal, your session may time out. If so, you need to sign in again.

Note: In order to reload/restore the last page you were viewing/using, you must be using the same computer, same HTML5-compatible browser, and same portal. Additionally, if another user signs in after your session has timed out, your previous session cannot be reloaded/restored.

How to Sign In After Session Times Out

  1. If the You have been signed out. Return to Sign In Page. pop-up appears, click Sign In Page. The Parent Sign In page appears.
  2. Sign in. Depending on what page of the PowerSchool Parent Portal you were last using, one of the following pop-ups appear:
    • Reload Last Page - Your session timed out due to inactivity. Would you like to restore your previous session and reload the last page you were viewing?
    • Restore Selections(s), School and Term - Your session timed out due to inactivity. Would you like to restore your previous session and return to the last used school, term, student and/or teacher selection?
  3. Do one of the following:
    • Click Yes to reload/restore the last page you were viewing/using.
    • Click No to sign in and access the start page.